FAQ

Q1: Are you trading company or manufacturer ?

A: We are factory producer,mainly do motorized stage,manual stage and speed reducer.


Q2: What is the MOQ?

A: MOQ: 1PCS


Q3: How long is your delivery time?

A: For standard models,we have in stock. It needs 3 working days to delivery after getting payment.

For non-standard customized size, it needs 10-15 working days after getting payment.


Q4: Do you provide samples ? is it free or extra ?

A: Yes, we could offer the sample, but need you pay the freight and sample cost.


Q5: How long is the warranty?

A: One-year free warranty since delivery the goods.


Q6: How to choose the model of products?

A: Firstly you could download our catalogue to choose models

Secondly,please kindly tell us your requirement, we recommend models for you.


Q7: Do you have any instrument for measuring accuracy?

A: Yes, we have high precision API laser interference imported from USA, could show test report.


Contact us if have any question

You can either contact us via phone, email or online form below. Our specialist will contact you back shortly.

1. What functions need to be realized? (Rotation, translation, lifting)
2. What travel/angular you need?
3. What is the weight of the load?
4. What is accuracy you asked?
5. What is the max output speed you need?
6. What is the dimension of the load? Is it a regular object, or an irregular object?

Contact now!